Laybuy FAQs

Easy Payment Plan offering customers the chance to spread the cost of their purchase up to 6 weeks
No interest charged on transactions 
Account sign up required
A credit search is required
You will be assigned a spending limit by Laybuy
Receive your items before payment (providing they are not part of our hand made to order collections)
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WHAT IS LAYBUY?
Laybuy is an easy payment service that allows customers to make purchases instantly and then pay for them in 6 weekly Automatic Installments, without any interest being charged
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HOW DO I USE LAYBUY?
Shop as normal on our website and select 'checkout with Laybuy' at checkout, you will then be taken to the Laybuy website to create an account. As simple as that!
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CAN I USE LAYBUY IF I AM AN INTERNATIONAL CUSTOMER?
Laybuy is currently available to use in the UK and if you are a resident in New Zealand and Australia. They are slowly rolling the option out to other countries such as the USA
HOW DOES LAYBUY PAYMENT SCHEDULE WORK?
At checkout, 1/6 of the order total is due immediately, then the further 5 payments are taken weekly, automatically on your payment date selected by yourself
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WHEN WILL MY ITEM/S BE DELIVERED?
 Items bought using Laybuy are delivered within our normal delivery times. Please see our Shipping and Returns section for information
Please note, if any hand made to order items are bought using Laybuy, they will be delivered according to the turnaround time stated on the product page of the item
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HOW DO I RETURN AN ITEM BOUGHT WITH LAYBUY?
 Returns will follow our standard returns process. Please see the Shipping and Returns section for information how to start a return. Upon acceptance of a return, we will issue a refund to Laybuy and then the refund will be available in your online Laybuy account For more information please follow the link
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WHERE CAN I FIND OUT MORE ABOUT LAYBUY?
For more information and further T&Cs please follow the link